FY07	FY08	FY09	FY10
Device Support	$89 per month per device	$80 per month for the first device, $43 per month per additional device*	$90 per month for the first device, $48 per month per additional device*	$88 per month for the first device, $56 per month per additional device*
MedCenter Application Support	not offered	$43 per month per user	$48 per month per user	$56 per month per user
Email-only Support	$22 per month per account	$26 per month per account	$30 per month per account	$31 per month per account
Server Support	$246 per month per server	$244 per month per server	$250 per month per server	$263 per month per server
Web Development	$69 per staff-hour (billed in 30-minute increments)	20 hours or 15 pages free**, then $67 per staff-hour (billed in 30-minute increments)	20 hours or 15 pages free**, then $75 per staff-hour (billed in 30-minute increments)	20 hours or 15 pages free**, then $84 per staff-hour (billed in 30-minute increments)
Projects	$69 per staff-hour (billed in 30-minute increments)	$67 per staff-hour (billed in 30-minute increments)	$75 per staff-hour (billed in 30-minute increments)	$84 per staff-hour (billed in 30-minute increments)
*	To qualify for this reduced rate, all devices must have the same primary user. In addition, users with multiple supported devices are entitled to MedCenter application support at no additional charge.
**	20 hours or 15 pages, whichever comes first, per Tier 3 hosted group site or division site. Please see our Hosting page for more information.

• Rates are approved by a user committee, the Department of Medicine Finance Office, and the UCSF Accounting Office.
• Changes to the recharge service's terms and conditions are approved by the user committee.
• You can use federal grant funds to pay for IT services, with restrictions. Please see the Policy Highlights article from our Fall 2008 newsletter.